WORKSHOP POLICIES
When purchasing online, please select "In-Store Pickup" as the shipping option. There is no cost associated with shipping for this in store experience.
Register in advance to guarantee your seats. Walk-ins are not always available.
Registration for workshops close 15 minutes prior to workshop time.
Ages 15 and up
Aged 14 and below require a chaperone
Pickup candles next day or ship for a flat rate
Time frame - Up to two hours
Capacity - 12 people
PRIVATE EVENT - BYOB and food are permited, please contact us if you plan on bringing food and drinks so we can setup a serving table.
Please read through our policies before registering
1) Age limitations
Unless otherwise indicated, workshops at The Chandler are designed for adults ages 15 and older. Because our candle workshops are BYOB with DORA, involve high temperatures with clothes staining colorant and oil, and are intended for adults, we aim to create an adult friendly atmosphere.
2) Punctuality
Life happens, we understand totally and you run late from time to time. Although we won't send you to the principals office for being late, please be aware that workshops start promptly at the designated time.
If you are going to be late*, please call the shop ahead of time and let us know, otherwise we may begin the workshop without you and we don't want to do that!
*If you or any members of your group are going to be over 15 minutes late, we ask that you reschedule for a later date to allow us a chance to book your open seats. You can easily reschedule your workshop via your confirmation email prior to the workshop start time.
Private Workshops: If you are interested in a private group workshop with custom times or additional content, like food and outside BYOB or for a complete on location experience for weddings, birthdays, or company events, please contact us at hello@thechandler.co so we can plan your private event.
3) Cancellation Policy
You may modify your reservation anytime by simply using the prompts within your workshop confirmation email to either reschedule or cancel your workshop. OR call use in store at 614-887-8381 and we will be more than happy to assist.
4) Changing Class Dates
In the event that something comes up and you need to change your workshop registration, you can easily reschedule your workshop via your confirmation email prior to the workshop start time.
5) Candle Pick-Up
The candles you make in class will cure overnight at The Chandler, and are ready to be picked up the next day following your workshop. Because of the limited space to store candles, any candles not picked after 1 week may be clearanced off without refund, so please make arrangements to pick up before the end of the week!
If you have further questions, please don't hesitate to contact us via our chat button on the website, call us at 614-887-8381, or email hello@thechandler.co.
